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Replacement Policy

Replacement Policy

GREEN VEDAM does not accept returns on plants as the delicate plants will perish due to both way transit stress. We do guarantee every plant will arrive at your doorstep in excellent condition. Please note that the plant might look a little dull due to transit stress. But, be assured that exposure to sunlight and proper watering will revive the plant's natural healthy state in just a few days.

However, if you are not satisfied with the quality of plants delivered to you, please write to us within 24 hours of delivery at wecare@greenvedam.com for a replacement. After reviewing your complaint, the customer care team will take an appropriate decision.

Cancellation Policy

GREEN VEDAM believes in helping its customers as far as possible; therefore, we have a liberal cancellation policy.

Cancellations will be considered if the request is made within 24 hours of placing an order. However, the cancellation request will not be entertained if the orders have been dispatched and shipping is initiated.

Please note, there is no cancellation of orders placed under the same-day delivery category. No cancellations are entertained for limited period offers launched for special occasions and festive seasons like Diwali, Valentine’s Day and similar holidays.

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